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Правила оформления рекламаций

Правила оформления рекламаций

Инструкция для клиентов по претензиям

Перечень документов и сведений, необходимых для представления претензий

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Скачиваний: 1243

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Рекламационное письмо (Образец)

Образец оформления претензии

Размер файла: 51,5 Кб

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Форма акта по бою

Акт об установлении несоответствия в случае Боя

Размер файла: 43,6 Кб

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Форма акта по браку

Акт об установлении несоответствия в случае Брака

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Скачиваний: 1081

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Информация о норме боя

Нормы боя при получении (зеркала, стекла) со склада

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Пороки листового стекла

Классификация, термины и определения пороков листового стекла

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Отладочная информация:

Время генерации страницы:
Time: 0,194 sec.

QUERY STRING:
lang=&link=library/complaints/assortment/8/

Шаблон страницы:
_index8.html

SQL-запросы на странице:

Array
(
    [0] => SELECT permission_type FROM abo_rus_pages USE INDEX (PRIMARY) WHERE id = 284
    [1] => SELECT id, language FROM sites_languages
    [2] => SELECT pb.*, pb.id as block_id, m.name, m.title, m.id as mod_id, p.usr_group_id, number_of_fields, pt.main_module , IF(p.owner_id = 0, 1 , 0) as is_owner,
					IF(p.owner_id = 0,
						p.rights >> 8,
						IF(ug.user_id IS NOT NULL ,
							(p.rights & 0xF0) >> 4,
							p.rights & 0xF
						)
					) AS user_rights FROM  abo_rus_pages as p LEFT JOIN core_users_groups ug ON (ug.group_id = p.usr_group_id AND ug.user_id = 0 ) , abo_rus_pages_blocks as pb , abo_rus_pages_templates as pt , modules as m  WHERE p.id = 284 
						  			 AND p.tpl_id = pt.id AND p.id = pb.page_id
									 AND m.id = pb.module_id AND IF( p.owner_id = 0,
						p.rights >> 8,
						IF(ug.user_id IS NOT NULL ,
							(p.rights & 0xF0) >> 4,
							p.rights & 0xF
						)
					) > 0 ORDER BY field_number, block_rank
    [3] => SELECT id, language FROM sites_languages
    [4] => SELECT M.name FROM sites AS S, modules AS M, sites_modules AS SM WHERE alias='abo' AND S.id = site_id AND M.id=module_id AND active
    [5] => SELECT * FROM abo_rus_documents_categories WHERE `id`='8' LIMIT 1
    [6] => SELECT IF(m.owner_id = 0, 1 , 0) as is_owner,
					IF(m.owner_id = 0,
						m.rights >> 8,
						IF(ug.user_id IS NOT NULL ,
							(m.rights & 0xF0) >> 4,
							m.rights & 0xF
						)
					) AS user_rights
				FROM abo_rus_documents_categories m
					LEFT JOIN core_users_groups ug
						ON ug.group_id = m.usr_group_id AND ug.user_id = 0
				WHERE m.id = '8'
					AND IF(m.owner_id = 0,
						m.rights >> 8,
						IF(ug.user_id IS NOT NULL ,
							(m.rights & 0xF0) >> 4,
							m.rights & 0xF
						)
					) > 0
    [7] => SELECT d.*, IF(d.owner_id = 0, 1 , 0) as is_owner,
					IF(d.owner_id = 0,
						d.rights >> 8,
						IF(ug.user_id IS NOT NULL ,
							(d.rights & 0xF0) >> 4,
							d.rights & 0xF
						)
					) AS user_rights FROM abo_rus_documents_categories d LEFT JOIN core_users_groups ug  ON (ug.group_id = d.usr_group_id AND ug.user_id = 0)  WHERE id = 8 AND IF( d.owner_id = 0,
						d.rights >> 8,
						IF(ug.user_id IS NOT NULL ,
							(d.rights & 0xF0) >> 4,
							d.rights & 0xF
						)
					) > 0
    [8] => SELECT 1  FROM abo_rus_documents_products d INNER JOIN abo_rus_documents_categories c ON d.category_id=c.id LEFT JOIN core_users_groups ug  ON (ug.group_id = d.usr_group_id AND ug.user_id = 0)  WHERE d.active=1 AND c.active=1 AND !ISNULL(category_id)  AND category_id = 8 AND IF( d.owner_id = 0,
						d.rights >> 8,
						IF(ug.user_id IS NOT NULL ,
							(d.rights & 0xF0) >> 4,
							d.rights & 0xF
						)
					) > 0
    [9] => SELECT d.*, DATE_FORMAT(d.added,'%d.%m.%Y') as added, IF(d.owner_id = 0, 1 , 0) as is_owner,
					IF(d.owner_id = 0,
						d.rights >> 8,
						IF(ug.user_id IS NOT NULL ,
							(d.rights & 0xF0) >> 4,
							d.rights & 0xF
						)
					) AS user_rights FROM abo_rus_documents_products d INNER JOIN abo_rus_documents_categories c ON d.category_id=c.id LEFT JOIN core_users_groups ug  ON (ug.group_id = d.usr_group_id AND ug.user_id = 0)  WHERE d.active=1 AND c.active=1 AND !ISNULL(category_id)  AND category_id = 8 AND IF( d.owner_id = 0,
						d.rights >> 8,
						IF(ug.user_id IS NOT NULL ,
							(d.rights & 0xF0) >> 4,
							d.rights & 0xF
						)
					) > 0 ORDER BY rank LIMIT 0,9
    [10] => SELECT * FROM abo_rus_documents_file_ico WHERE ext='pdf'
    [11] => SELECT * FROM abo_rus_documents_file_ico WHERE ext='docx'
    [12] => SELECT * FROM abo_rus_documents_file_ico WHERE ext='docx'
    [13] => SELECT * FROM abo_rus_documents_file_ico WHERE ext='docx'
    [14] => SELECT * FROM abo_rus_documents_file_ico WHERE ext='docx'
    [15] => SELECT * FROM abo_rus_documents_file_ico WHERE ext='doc'
    [16] => UPDATE core_users SET onsite=0 WHERE last_visit SELECT a.*, IF(a.owner_id = 0, 1 , 0) as is_owner,
					IF(a.owner_id = 0,
						a.rights >> 8,
						IF(ug.user_id IS NOT NULL ,
							(a.rights & 0xF0) >> 4,
							a.rights & 0xF
						)
					) AS user_rights FROM abo_rus_articles a LEFT JOIN core_users_groups ug  ON (ug.group_id = a.usr_group_id AND ug.user_id = 0)  WHERE id = 37 AND active=1 AND IF( a.owner_id = 0,
						a.rights >> 8,
						IF(ug.user_id IS NOT NULL ,
							(a.rights & 0xF0) >> 4,
							a.rights & 0xF
						)
					) > 0
    [18] => SELECT id, title, commentable FROM abo_rus_articles WHERE id=37 AND commentable>0
    [19] => SELECT * FROM abo_rus_comments_resource WHERE type=4 AND item_id=37
    [20] => SELECT * FROM abo_rus_comments_resource WHERE type=4 AND item_id=37
    [21] => UPDATE abo_rus_articles SET hits=IF(hits > 0, hits + 1, 1) WHERE id='37'
    [22] => SELECT * FROM abo_rus_pages_context_menu WHERE `id`='2' LIMIT 1
    [23] => SELECT pcmi.*, p.title, p.address, p.link, p.img1, p.img2, p.img3 FROM abo_rus_pages_context_menu_items as pcmi INNER JOIN abo_rus_pages as p ON p.id = pcmi.page_id WHERE menu_id=2 ORDER BY pcmi.item_rank
    [24] => SELECT * FROM abo_rus_pages_context_menu WHERE `id`='3' LIMIT 1
    [25] => SELECT pcmi.*, p.title, p.address, p.link, p.img1, p.img2, p.img3 FROM abo_rus_pages_context_menu_items as pcmi INNER JOIN abo_rus_pages as p ON p.id = pcmi.page_id WHERE menu_id=3 ORDER BY pcmi.item_rank
    [26] => SELECT * FROM abo_rus_pages_context_menu WHERE `id`='5' LIMIT 1
    [27] => SELECT pcmi.*, p.title, p.address, p.link, p.img1, p.img2, p.img3 FROM abo_rus_pages_context_menu_items as pcmi INNER JOIN abo_rus_pages as p ON p.id = pcmi.page_id WHERE menu_id=5 ORDER BY pcmi.item_rank
    [28] => SELECT * FROM abo_rus_pages_context_menu WHERE `id`='6' LIMIT 1
    [29] => SELECT pcmi.*, p.title, p.address, p.link, p.img1, p.img2, p.img3 FROM abo_rus_pages_context_menu_items as pcmi INNER JOIN abo_rus_pages as p ON p.id = pcmi.page_id WHERE menu_id=6 ORDER BY pcmi.item_rank
    [30] => SELECT * FROM abo_rus_pages USE INDEX (index_2) WHERE ((parent_id = 0  OR branch!="" ) AND active = 1) OR is_default = 1 ORDER BY level, page_rank DESC
    [31] => SELECT id, parent_id, title, address

											FROM abo_rus_pages USE INDEX (index_3)

											WHERE parent_id IN (139,276,277,218,319,198,299,300,298,350,301,303,318,351,353,282,283,284,326,335,285,210,207,320,321,322,323,325,327,328,329,330,331,332,333,334,338,336,339,340,342,343,344,345) AND

												  active = 1

											ORDER BY page_rank desc
    [32] => SELECT id, parent_id, title, address

											FROM abo_rus_pages USE INDEX (index_3)

											WHERE parent_id IN (139,276,277,218,319,198,299,300,298,350,301,303,318,351,353,282,283,284,326,335,285,210,207,320,321,322,323,325,327,328,329,330,331,332,333,334,338,336,339,340,342,343,344,345) AND

												  active = 1

											ORDER BY page_rank desc
    [33] => SELECT id, parent_id, title, address

											FROM abo_rus_pages USE INDEX (index_3)

											WHERE parent_id IN (139,276,277,218,319,198,299,300,298,350,301,303,318,351,353,282,283,284,326,335,285,210,207,320,321,322,323,325,327,328,329,330,331,332,333,334,338,336,339,340,342,343,344,345) AND

												  active = 1

											ORDER BY page_rank desc
    [34] => SELECT id, parent_id, title, address

											FROM abo_rus_pages USE INDEX (index_3)

											WHERE parent_id IN (139,276,277,218,319,198,299,300,298,350,301,303,318,351,353,282,283,284,326,335,285,210,207,320,321,322,323,325,327,328,329,330,331,332,333,334,338,336,339,340,342,343,344,345) AND

												  active = 1

											ORDER BY page_rank desc
    [35] => SELECT * FROM abo_rus_pages_context_menu ORDER BY id
    [36] => SELECT * FROM abo_rus_pages_context_menu WHERE `id`='1' LIMIT 1
    [37] => SELECT pcmi.*, p.title, p.address, p.link, p.img1, p.img2, p.img3 FROM abo_rus_pages_context_menu_items as pcmi INNER JOIN abo_rus_pages as p ON p.id = pcmi.page_id WHERE menu_id=1 ORDER BY pcmi.item_rank
    [38] => SELECT * FROM abo_rus_pages_context_menu WHERE `id`='2' LIMIT 1
    [39] => SELECT pcmi.*, p.title, p.address, p.link, p.img1, p.img2, p.img3 FROM abo_rus_pages_context_menu_items as pcmi INNER JOIN abo_rus_pages as p ON p.id = pcmi.page_id WHERE menu_id=2 ORDER BY pcmi.item_rank
    [40] => SELECT * FROM abo_rus_pages_context_menu WHERE `id`='3' LIMIT 1
    [41] => SELECT pcmi.*, p.title, p.address, p.link, p.img1, p.img2, p.img3 FROM abo_rus_pages_context_menu_items as pcmi INNER JOIN abo_rus_pages as p ON p.id = pcmi.page_id WHERE menu_id=3 ORDER BY pcmi.item_rank
    [42] => SELECT * FROM abo_rus_pages_context_menu WHERE `id`='5' LIMIT 1
    [43] => SELECT pcmi.*, p.title, p.address, p.link, p.img1, p.img2, p.img3 FROM abo_rus_pages_context_menu_items as pcmi INNER JOIN abo_rus_pages as p ON p.id = pcmi.page_id WHERE menu_id=5 ORDER BY pcmi.item_rank
    [44] => SELECT * FROM abo_rus_pages_context_menu WHERE `id`='6' LIMIT 1
    [45] => SELECT pcmi.*, p.title, p.address, p.link, p.img1, p.img2, p.img3 FROM abo_rus_pages_context_menu_items as pcmi INNER JOIN abo_rus_pages as p ON p.id = pcmi.page_id WHERE menu_id=6 ORDER BY pcmi.item_rank
)

Cache: use_cache =

Array
(
)

Вызываемые функции:

Array
(
    [1426] => $PAGE["modules"]["documents"] = new Documents('assortment', '/library/complaints/?', Array
(
    [1] => 9
    [2] => 8
    [3] => 
    [4] => 
    [5] => 
    [tpl] => 
)
), tpl - documents_assortment.html
    [1603] => $PAGE["modules"]["siteusers"] = new Siteusers('loginform', '/siteusers/?', Array
(
    [1] => 
    [2] => 
    [3] => 
    [4] => 
    [5] => 
    [tpl] => 
)
), tpl - siteusers_loginform.html
    [1609] => $PAGE["modules"]["article"] = new Article('showarticle', '/contacts/?', Array
(
    [1] => 37
    [2] => 
    [3] => 
    [4] => 
    [5] => 
    [tpl] => 
)
), tpl - article.html
    [1615] => $PAGE["modules"]["pages"] = new Pages('cmenu', '/map/?', Array
(
    [1] => 
    [2] => 2
    [3] => 
    [4] => 
    [5] => 
    [tpl] => 
)
), tpl - pages_cm_menu.html
    [2006] => $PAGE["modules"]["pages"]->PagesPrototype('cmenu', '/map/?', Array
(
    [1] => 
    [2] => 3
    [3] => 
    [4] => 
    [5] => 
    [tpl] => 
)
), tpl - pages_cm_menu.html
    [1633] => $PAGE["modules"]["pages"]->PagesPrototype('cmenu', '/map/?', Array
(
    [1] => 
    [2] => 5
    [3] => 
    [4] => 
    [5] => 
    [tpl] => 
)
), tpl - pages_cm_menu.html
    [1639] => $PAGE["modules"]["pages"]->PagesPrototype('cmenu', '/map/?', Array
(
    [1] => 
    [2] => 6
    [3] => 
    [4] => 
    [5] => 
    [tpl] => 
)
), tpl - pages_cm_menu.html
    [-1] => $PAGE["modules"]["pages"]->PagesPrototype('showmenu', '', Array
(
)
), tpl - pages_menu.html
    [-2] => $PAGE["modules"]["pages"]->PagesPrototype('showsubmenu3', '', Array
(
)
), tpl - pages_sub_menu_3.html
    [-10] => $PAGE["modules"]["pages"]->PagesPrototype('showchilds', '', Array
(
)
)
    [-4] => $PAGE["modules"]["pages"]->PagesPrototype('showpath', '', Array
(
)
), tpl - pages_path.html
    [1] => $PAGE["modules"]["pages"]->PagesPrototype('cmenu', '/', Array
(
    [2] => 6
)
), tpl - pages_cm_menu.html
)

Переменные сессии:

Array
(
    [session_cur_site_id] => 1
    [session_cur_lang_id] => 1
    [catalog_rates] => Array
        (
            [USD/USD] => 1
            [RUR/RUR] => 1
            [USD/RUR] => 30,0785
            [RUR/USD] => 0,033246338746945
            [EUR/EUR] => 1
            [EUR/RUR] => 44,0259
            [RUR/EUR] => 0,022713902498302
            [EUR/USD] => 1,4637
            [USD/EUR] => 0,68320010931202
        )

)

Last-modified: Tue, 29 Sep 2020 14:02:56